The eye of the storm: dealing with a cyber crisis

Storm clouds with lightning

What happens when a cyber attack hits? What is it like to be in the eye of the storm, and how can security teams prepare?

A cyber attack will always be a stressful and worrying time for everyone in the targeted organisation.

And nothing is more likely to expose the gap between technical teams and the rest of the business than a breach. It’s inevitable that communications, command and control, and decision making will be put under pressure.

As our guest for this episode argues, good technical skills alone are not enough to make it through a crisis. Organisations need a playbook and a clear incident response plan. Above all, they also need to exercise the plan, and rehearse how they will act, when an attack does happen.

Dan Potter is Senior Director for resilience and cyber drills at Immersive Labs, where he helps his clients design and carry out exactly those cyber exercises.

Before joining Immersive Labs, he worked in resilience, crisis management and disaster recovery in the banking sector, including 15 year at Citi. He is very well placed to know what works, and what is only going to make a bad situation worse, as well as how organisations can learn lessons both from cybersecurity drills, and from attacks themselves.

Dan Potter, Immersive Labs

Interview by Stephen Pritchard

Featured image by Gerhard Bögner from Pixabay

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