SaaS and security: shared responsibility, or hidden risks?

The average mid-sized company now uses over 200 Software as a Service, or SaaS, applications. And worldwide there are some 30,000 SaaS applications to choose from, from general office productivity to industry niches.

And the SaaS revolution has certainly brought benefits to businesses, removing the headache of installing, updating and maintaining applications. And, as they are cloud based, SaaS applications fit well with a distributed workforce.

But are SaaS applications secure and robust enough? Supporters of SaaS argue that their applications are actually safer and more resilient than locally-run IT.

However, Cloud vendors, including SaaS companies, rely on the shared responsibility model. In simple terms, they look after the infrastructure, but the customer is responsible for their data.

This can leave organisations with real problems, if their data is inaccessible, or even deleted.

This could be down to human error, malicious actions, such as a ransomware attack, or even a SaaS provider failure.

Should SaaS users do more, to take more control of their data? And do they need to put in place both data protection measures and disaster recovery plans, that includes SaaS? We discuss this with Simon Taylor, Founder and CEO of HYCU.

Image by Gerd Altmann from Pixabay

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