How do you persuade baristas and chefs that cybersecurity matters?
And how do you do this in a highly distributed business with 26,000 people at over 1000 sites in the UK alone? One that operates around the clock, is also present in Europe, and runs both retail restaurants and contract catering?
As our guest this week suggests, it’s not easy. But this is the challenge facing Jack Mersey, CISO at Westbury Street Holdings. In an in-depth interview, he discusses threats — from nation states to business email compromise — security awareness and culture, and the challenges of ensuring security is understood across the business.
Businesses like WSH might not be targets for nation state attacks, but like any profitable company, ransomware is a threat. And email poses a constant risk, even though it’s a technology the business cannot do without.
So how does a CISO gain the confidence, and support, of colleagues from the restaurant floor to head office?
How can a security team operate internationally and keep headcounts low?
And how can cybersecurity leaders ensure security does not become a blocker?
In a new series of interviews with cybersecurity leaders, he discusses this and more with editor Stephen Pritchard.
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